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Community Engagement

Our community engagement philosophy aims to build long-term positive relationships and legacies in the communities where we operate and where our people live and work.


Understanding our impacts.

In FY2016 we received a total of 218 community concerns, a decrease of 23% on FY2015. The majority of concerns raised related to noise, rail corridor management, construction impacts and air quality.

FY2016 Community concerns received.

Understanding our impacts.

In FY2016 we received a total of 218 community concerns, a decrease of 23% on FY2015. The majority of concerns raised related to noise, rail corridor management, construction impacts and air quality.


Managing coal dust.

Despite record tonnes on the Central Queensland Coal Network , exceedances of the 5% opacity level have declined significantly since veneering was completed on all loading stations by mid-2014.

Opacity monitoring data vs. tonnes hauled in the CQCN.

Managing coal dust.

Despite record tonnes on the Central Queensland Coal Network , exceedances of the 5% opacity level have declined significantly since veneering was completed on all loading stations by mid-2014.


Our awareness of social impact.

A Social Return on Investment (SROI) analysis of Aurizon’s 10-week Indigenous Pre-Employment Program identified that for every $1 invested $2.10 of social value is created.

Our awareness of social impact.

A Social Return on Investment (SROI) analysis of Aurizon’s 10-week Indigenous Pre-Employment Program identified that for every $1 invested $2.10 of social value is created.