menu

Customer Partnerships

Helping Aurizon’s customers to prosper and grow is our priority. Indeed, it’s essential if we’re to do the same.


Coal transport costs have fallen in real terms.

Our above and below rail coal rate per tonne dropped by 7% in real terms since FY2012. This was underpinned by a 10.4% and 2.4% decrease in above and below rail coal rates respectively.

Average above and below rail coal rates per tonne in the CQCN ($June 2016 real).

Coal transport costs have fallen in real terms.

Our above and below rail coal rate per tonne dropped by 7% in real terms since FY2012. This was underpinned by a 10.4% and 2.4% decrease in above and below rail coal rates respectively.


Aurizon supports the biggest coal mine in Australia.

We have extended our rail haulage contract with BHP Billiton for Mount Arthur from 2020 to 2028, supporting the biggest coal mine in Australia with the flexibility to increase volumes up to 26 million tonnes per annum (mtpa).

Rail haulage volumes of coal.

Aurizon supports the biggest coal mine in Australia.

We have extended our rail haulage contract with BHP Billiton for Mount Arthur from 2020 to 2028, supporting the biggest coal mine in Australia with the flexibility to increase volumes up to 26 million tonnes per annum (mtpa).


Real-time data is used to reduce the impact of hot weather on the ability to transport our customers’ coal.

Our ‘heat map’ has the potential to reduce the number of days when speed restrictions are needed and amount of track where speed restrictions are applied due to higher temperatures.

Network heat map.

Real-time data is used to reduce the impact of hot weather on the ability to transport our customers’ coal.

Our ‘heat map’ has the potential to reduce the number of days when speed restrictions are needed and amount of track where speed restrictions are applied due to higher temperatures.